FAQs

Frequently Asked Questions

Q: Are your items authentic?
A: Yes! We carefully source and verify all premium and branded items. If you have questions about a specific item's authenticity, contact us before purchasing.

Q: Do you accept offers or negotiate prices?
A: We occasionally run promotions and discounts. Follow us on social media or subscribe to our newsletter to stay updated on deals!

Q: What condition are your items in?
A: All items are described with their condition in the product listing. 

Q: How do I track my order?
A: Once your order ships, you'll receive a tracking number via email. You can also log into your account to view order status.

Q: Can I cancel my order?
A: Orders can be cancelled within 24 hours of placement if they have not yet shipped. Email us immediately at shop@teatreasuresresale.com.

Contact Us

Still have questions? We're happy to help!