Shipping & Returns
We process orders within 1– 3 business days of payment confirmation. Once shipped, delivery time depends on the selected shipping method.
- Orders are shipped Monday–Friday (excluding holidays).
- You will receive a tracking number via email once your order ships.
- We ship domestically within the United States.
- TE&A Treasures is not responsible for damage, delays or missing items caused by the carrier or customs.
Shipping Rates (Domestic)
- USPS Ground Advantage — $7.99 flat fee | Estimated delivery: 3–5 business days
- USPS Priority Mail Express — $45.00 | Estimated delivery: 1–2 business days
- Free USPS Ground Advantage shipping on orders over $15
Shipping fees are non-refundable unless the return is due to our error.
Tracking
All orders include tracking. You will receive a tracking number via email once your order has shipped.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at shop@teatreasuresresale.com so we can assist in locating your shipment.
Items Fulfilled by Our Supplier Partners
- $7.99 flat rate | Estimated delivery: 5-15 business days
- Free shipping on orders over $15
Estimated Delivery Times
- Delivery times may vary depending on your location and carrier availability.
Please note that delivery timeframes are estimates and may be affected by customs clearance, holidays, or other factors outside our control.
Order Tracking Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.
Questions? If you have any questions about your order or shipment, please contact us at shop@teatreasuresresale.com.
International Shipping (Last updated: July 2026)
We do not ship internationally at this time.
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Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
Return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect. In such cases, please contact us within 30 days of delivery and we will provide a prepaid return label at no cost to you.
For all other returns, we recommend using a trackable shipping method, as we are not responsible for lost or undelivered return packages. Original shipping charges are non-refundable.
To start a return, you can contact us at shop@teatreasuresresale.com. Please note that returns will need to be sent to the following address: 701 Market Street, Suite 110 PMB1029, St. Louis, MO 63101.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@teatreasuresresale.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or not in the condition described, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at (314) 329-8641 or email shop@teatreasuresresale.com
We reserve the right to refuse returns that do not meet the above conditions.
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Contact Information
Trade name: TE&A Treasures
ph: (314) 329-8641
Email: shop@teatreasuresresale.com
Office: TE&A Treasures Company, 701 Market St, 110 PMB1029, Saint Louis MO 63101, United States